Customer Service

For customer service, please call 765-807-1100, email  UBQuestions@lafayette.in.gov, or come into the office at 20 N 6th St., Lafayette, IN. Telephone customer service is available from 7:30 AM to 4:30 PM Monday through Friday. Office hours are from 8:00 AM to 4:30PM Monday through Friday.
 

After hours  emergency assistance is available by calling the Water Plant at 765-807-1700.

 
 Customer Service is available for things like:
 
-          Getting information about your account

-          To report a problem with your water

-          To inquire about low water pressure

-          To report water coming up out of the ground

-          Other water or sewer questions