Customer Service

For customer service, please call 765-807-1100, email  UBQuestions@lafayette.in.gov, or come into the office at 20 N 6th St., Lafayette, IN.

Telephone customer service is available from 7:30 AM to 4:30 PM Monday through Friday.      
Office hours are from 8:00 AM to 4:30PM Monday through Friday.

  

After hours  emergency assistance is available by calling the Water Plant at 765-807-1700.


        
     Call customer service for the following:
  
           -Account inquiries
           -Report a problem with your water
           -Inquire about low water pressure
           -Report water coming up out of the ground
           -Other water or sewer questions or concerns