Utility Billing Office

Accepting Your Water, Sewer, Stormwater Payments
With 28,000 utility bills mailed every month, accepting and processing payments keeps the Utility Billing office busy.

For residents’ convenience, we accept payments:
  • Online (do not use this option if you have received a disconnect notice)
  • By phone through an automated system (do not use this option if you have received a disconnect notice)
  • At our express drive-up window (have payment stub with you) or our drop box, west side of City Hall
  • At our office inside City Hall (the only place where Visa or MasterCard credit or debit cards, with identification, are accepted)
  • By check, mailed to our office
  • Via an ACH bank draft sent directly to us from your bank (guarantees no late fees due to tardy payments)
  • Through your bank’s online bill payment service
We also help solve problems you may report, such as sending a technician to check a frozen meter or a possible leak.