Utility Billing Office

Welcome to our new and improved website!

We have multiple convenient ways to make a payment, including our new pay-by-phone option. To make an online payment, Click Here.

Important News

Census 2020So Far, Households Favor Responding Online to the 2020 Census Opens in new window[Source: U.S. Census Bureau]

Tippecanoe COVID-19 Housing Stability Hotline

United Way of Greater Lafayette has created a new Housing & Stability Hotline! This hotline helps in assisting those who may need help with a variety of difficulties, including rent, mortgage and utility payments. You may call or text 765-201-0668 or go to https://www.uwlafayette.org/housing to fill out their online form and find a list of agencies that may be able to help. If you need to request a payment extension with our office, please Click Here.

New Pay By Phone Service

UBO Pay by Phone graphic

Summer Sewage Rates

Summer sewage rates are now in effect. For more information, and to find out when rates are in effect for you, Click Here.

New Online Application

You are now able to save time and fill out the applications and service requests online! Click Here to sign up for service.

Contact Us

  1. “With numerous options, we make it easy for residents to pay their bill for water, sewer and storm water fees.” 

    Utility Billing Office

    Email the Department

    P.O. Box 1688
    20 N 6th Street
    Lafayette, IN 47902

    Phone: 765-807-1100
    After Hours Emergency: 765-807-1700


    Billing Office Hours
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Telephone Assistance Hours
    Monday - Friday
    7:30 a.m. - 4:30 p.m.

    24-Hour Drop Box Available