Utility Billing Office
- Important News
- Payment Options
- Apply for Service
- Stop Service
- Miscellaneous Request Forms
- Water Usage Information
How to read your bill
We have created a new guide to help you read your bill. Follow the link below to check it out
How to pay your bill
Summer Sewage Rates
It's that time of year again! Summer sewage rate start and stop dates are now posted. Please take time to view the dates for your specific account. CLICK HERE for more information.
Attention Property Managers
We now have an easy application made specifically for you! Please click Apply for Service and select "Property Management Application."
Tippecanoe Housing & Stability Hotline
United Way of Greater Lafayette has created a new Housing & Stability Hotline as a response to COVID-19. This hotline helps in assisting those who may need help with a variety of difficulties, including rent, mortgage and utility payments. You may call or text 765-201-0668 or go to https://www.uwlafayette.org/housing to fill out their online form and find a list of agencies that may be able to help. If you need to request a payment extension with our office, please Click Here.
Additionally, our office has compiled a list of local agencies that may be able to help with your utility bill. Click Here to view the Community Services List.
Water & Sewer Rates
HEA 1002 - Repeal of Utility Receipts Tax
The City of Lafayette Waterworks Utility ("Utility") gives notice that no later than May 1, 2022 it will submit for approval under the Indiana Utility Regulatory Commission's thirty-day filing process revised rates and charges to reflect the repeal of the Utility Receipts Tax (Ind. Code 8-1-2-4.2). All customers of the Utility are potentially affected by this filing. Customers will be affected by a reduction to all rates and charges of the utility, excluding non-recurring charges. A decision on the proposed rate adjustment is expected from the Indiana Utility Regulatory Commission on or before July 1, 2022.
Objections to this filing can be made to the following:
Indiana Utility Regulatory Commission Indiana Office of Utility Consumer Counselor
Attn: Commission Secretary PNC Center
PNC Center 115 W. Washington Street
101 W. Washington Street Suite 1500 South
Suite 1500 East Indianapolis, IN 46204
Indianapolis, IN 46204
Approval for Rate Increase
Phase 1 of a 3-phase rate increase for sewage services took effect for usage starting March 1, 2017. This increase funds work that is required by our Judicial Agreement signed with the Indiana Department of Environmental Management to eliminate our combined sewer overflows. Phase 1 came with a 16% increase in 2017. An additional rate increase occurred in 2018 of 6% and now 5% in 2019.
A 2-part rate increase for water services took effect for usage starting July 1, 2018. This increase funds work deemed necessary to maintain our delivery & operation systems. The Phase 1 of a 2-phase rate increase in 2018 was a 35.98% increase. An additional rate increase will go in effect usage starting January 1, 2019 of 11.04%.
Changes to Residential Bills
What this means to the average residential customer is that the sewage portion of their bill, usage starting January, 2019, will increase 5%. The water portion of the bill, usage starting January, 2019, will increase 11.04%. For example:
o The average person uses approximately 3,000 gallons of water in a month. The bill for 3,000 gallons last year and this year are displayed below. This total does not include any fire protection or storm water fees.
The difference in cost between 2018 and 2019 is $2.40 for 3,000 gallons of usage.
2019 Water Rates
Schedule of Rates and Charges
For use of and service rendered by the waterworks system of the City, based on the use of water supplied by said waterworks system:
Schedule of Water Rates and Charges - Part A
*Ordinance #2000-59 contains the current water rates
Consumption (Per Month)
Metered Rates (Per Month, Per 1,000 Gallons)
First 5,000 gallons per month
Next 15,000 gallons per month
Next 50,000 gallons per month
Next 100,000 gallons per month
Next 400,000 gallons per month
Next 500,000 gallons per month
Over 1,070,000 gallons per month
Schedule of Water Rates and Charges - Part B
*Each user shall pay a minimum charge in accordance with the applicable size of meter installed, for which the user will be entitled to the quantity of water set out in the above schedule of rates
Size of Meter (Inches)
5/8 or 3/4
Schedule of Water Rates and Charges - Part C
Other Public Facilities (Each Per Annum)
Municipal Swimming Pools
Schedule of Water Rates and Charges - Part D
Fire Hydrants (Per Hydrant - Per Annum)
Schedule of Water Rates and Charges - Part E
Private Fire Protection (Sprinklers - Per Annum)
1 1/2" line
2 1/2" line
Schedule of Water Rates and Charges - Part F
Fire Protection Fee
All Water utility customers served water within city limits will pay a Fire Protection Fee based on meter size. See City Ordinances (2007) for more detail
All Water utility customers served water outside the city limits and located within 1,000' of a public fire hydrant in service
Schedule of Water Rates and Charges - Part G
Water furnished to temporary users such as contractors, circuses, etc., shall be charged on the basis of the metered gallon rates hereinbefore set forth as estimated by the Waterworks Superintendent
Schedule of Water Rates and Charges - Part H
Each user, at the time he is connected with the waterworks system, shall pay a charge to cover the costs of tapping the main, furnishing and laying service pipe, corporation and stop cocks, service and meter box and installing a meter. The Charge for a 5/8 or 3/4 inch meter tap shall be $600.00. The charge for a tap larger than 5/8 or 3/4 inch meter will be the cost of labor and materials, but not less than $600.00
Schedule of Water Rates and Charges - Part I
To Establish New Service Connection
To Re-Establish Service
When the service is turned off for non-payment of bill, or whenever for any reason beyond the control of the waterworks a re- establishment of services is required by any one customer, the charge will be made by the waterworks to cover the cost of discontinuance and re-establishment of service. The charge, together with any arrears due the waterworks, shall be paid by the customer before service will be re-established.
Schedule of Water Rates and Charges - Part J
Bad Check Charge
Insufficient Funds or non-existent bank account charge
Schedule of Water Rates and Charges - Part K
Customer Meter Deposit
Tenant or purchaser of property on contract
Said deposit shall be made by the customer making application for the respective service, and who shall be responsible for the monthly billings. Said respective deposits, less the amount of any current and/or delinquent bills owing, shall be refunded to said customer at such time as said customer requests disconnection or termination of the respective service.
Schedule of Water Rates and Charges - Part L
Collection and Deferred Payment Charges
All bills for service not paid within fifteen days from the due date thereof, as stated in such bills, shall be subject to the collection or deferred payment charge of 10% on the first $3.00 and 3% on the excess over $3.00.
Current Waste Water Rates
Minimum Monthly Billing Charge
$7.39 per 1,000 gallons
Flat Rate Unmetered Residential Sewage Bill
$86.84 per month (Based on 11,000 gal per month)
Flat Rate Unmetered Commercial Sewage Bill
$205.08 per month (Based on 27,000 gal per month)
**Instructions on locating your account number and customer number are below**
Online Payment: To make an online payment, you may click the "Make a Payment" icon below. If it is your first time logging in, you will need to register and link your utility account. Instructions are below.
Pay-by-Phone Option: Please call 833-252-1659. You will need the account and customer number located on your statement.
Pre-Authorized Bank Draft: Each month on the due date, your payment will be automatically deducted from you bank account. There are multiple ways you can sign up for bank draft.
- Citizen Self Service Portal. This is the easiest and quickest way to sign up or update bank draft information. Click the "Make a Payment" icon above.
- Completing the online form and attaching a copy of a blank or voided check. Click here to access the form.
- A Spanish version is available here.
*Please Note: Bank draft requests must be in place before the statement has come out for the month. If your request is received after the statement comes out, it will start on the next billing cycle.
If you need to cancel automatic bank draft, Click Here.
24-Hour Drop Box:
Located on the west side of the building at the drive-up window, enter from Columbia Street.
Mail: You may mail check or money order to PO Box 1688, Lafayette, IN, 47902-1688. Please make them out to City of Lafayette. Also include the top portion of the statement and write account number on your check.
Buying/Owning (Existing) - Businesses purchasing or already own a property, and currently has service or have had service under the same business name or Tax ID. If the business name or Tax ID has changed, fill out Buy/Owning (New) application.
Property Managers/Management Companies
Please fill out the application below to stop service. Please give one business day’s advance when putting in your request. Our office will contact you if we need any additional information.
- Payment Extension Request
- Enroll in Automatic Bank Draft
- Cancel Bank Draft
- Start/Stop Irrigation Service Request
- Turn on/off Snowbird Request
- Leak Adjustment Request
- Garage Sale Permit
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“With numerous options, we make it easy for residents to pay their bill for water, sewer and storm water fees.”
Utility Billing Office
Email the Department
P.O. Box 1688
20 N 6th Street
Lafayette, IN 47902
After Hours Emergency: 765-807-1700
Billing Office Hours
Monday - Friday
8 a.m. - 4:30 p.m.
Telephone Assistance Hours
Monday - Friday
7:30 a.m. - 4:30 p.m.
24-Hour Drop Box Available