Utility Billing Office

  1. Important News
  2. Payment Options
  3. Apply for Service
  4. Stop Service
  5. Miscellaneous Request Forms
  6. Water Usage Information

Dropbox update:

The dropbox located on the west side of the building at the drive-up window will be closed starting mid-March. Please continue to use the dropbox inside City Hall, or one of our other convenient ways to make a payment. Please visit the "Payment Options" section to view different payment options. Thank you for your cooperation.

Summer Sewage Rates

It's that time of year again! Summer sewage rate start and stop dates are now posted. Please take time to view the dates for your specific account. CLICK HERE for more information.

Attention Property Managers

We now have an easy application made specifically for you! Please click Apply for Service and select "Property Management Application."

Need help with your bill?

United Way of Greater Lafayette has created a new Housing & Stability Hotline as a response to COVID-19. This hotline helps in assisting those who may need help with a variety of difficulties, including rent, mortgage and utility payments. You may call or text 765-201-0668 or go to https://www.uwlafayette.org/housing to fill out their online form and find a list of agencies that may be able to help. If you need to request a payment extension with our office, please Click Here.

Additionally, our office has compiled a list of local agencies that may be able to help with your utility bill. Click Here to view the Community Services List. 

Contact Us

  1. “With numerous options, we make it easy for residents to pay their bill for water, sewer and storm water fees.” 

    Utility Billing Office

    Email the Department

    P.O. Box 1688
    20 N 6th Street
    Lafayette, IN 47902

    Phone: 765-807-1100
    After Hours Emergency: 765-807-1700


    Billing Office Hours
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Telephone Assistance Hours
    Monday - Friday
    7:30 a.m. - 4:30 p.m.

    24-Hour Drop Box Available