Utility Billing Office

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COVID-19 Notice

Our office is currently closed for in person services until further notice. If you need immediate assistance, please call 765-807-1100. To make a payment, apply for service, or stop service, you may do so on our website. Thank you for your understanding and patience. 

Important News

Summer Sewage Rates Ending

Beginning September 16th, 2020, summer sewage rates will begin coming to an end. Please Click Here to view the stop dates. Please note, your account number is after the dash on your bill.

Need help with your bill?

United Way of Greater Lafayette has created a new Housing & Stability Hotline! This hotline helps in assisting those who may need help with a variety of difficulties, including rent, mortgage and utility payments. You may call or text 765-201-0668 or go to https://www.uwlafayette.org/housing to fill out their online form and find a list of agencies that may be able to help. If you need to request a payment extension with our office, please Click Here.

Contact Us

  1. “With numerous options, we make it easy for residents to pay their bill for water, sewer and storm water fees.” 

    Utility Billing Office

    Email the Department

    P.O. Box 1688
    20 N 6th Street
    Lafayette, IN 47902

    Phone: 765-807-1100
    After Hours Emergency: 765-807-1700


    Billing Office Hours
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Telephone Assistance Hours
    Monday - Friday
    7:30 a.m. - 4:30 p.m.

    24-Hour Drop Box Available